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DOOR DETAILS

Due to the age and rustic nature of our door collection, many of our doors will show unique signs of aging such as nicks, cracks and other minor imperfections that highlight the history and character of each door. If you have questions, please don’t hesitate to contact us and carefully read our return policy for additional information on reclaimed and found items. 

NATIONWIDE SHIPPING*

We are proud to offer nationwide shipping on most of our items and we strive to ship and deliver each order in a timely manner. Our doors are shipped via FedEx Freight shipping which provide residential liftgate services to ensure a hassle free delivery.  Due to the high volume of custom door orders we receive and the small size of our team, please allow 2-3 weeks for doors to ship.

*Some exclusions apply. For additional shipping information and restrictions, please see our shipping policy.

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DOOR DETAILS

Due to the age and rustic nature of our door collection, many of our doors will show unique signs of aging such as nicks, cracks and other minor imperfections that highlight the history and character of each door. If you have questions, please don’t hesitate to contact us and carefully read our return policy for additional information on reclaimed and found items.

NATIONWIDE SHIPPING*

We are proud to offer nationwide shipping on most of our items and we strive to ship and deliver each order in a timely manner. Our doors are shipped via FedEx Freight shipping which provide residential liftgate services to ensure a hassle free delivery.  

*Some exclusions apply. For additional shipping information and restrictions, please see our shipping policy.

THE DOOR FAQ

SHIPPING GLASS

IMPORTANT: Due to the fragile nature of some glass in our doors, we are unable to ship certain doors with glass installed. If you find a door you are interested in purchasing and want us to ship it with the glass, we will be glad to do so upon request but are unable to guarantee the integrity of the glass during shipment. Contact us if you have questions about a certain door or glass.

HOW DO I INSTALL GLASS ONCE I RECEIVE MY DOOR?

In most cases, the installation will be very simple. Many of our doors have a slot at the top of the door that the glass slides into. You or your contractor will measure the length and width of the area for glass and order from your local glass company. Once you receive your glass, you simple slide it into the top of the door. In some rare cases, you or a trim carpenter will have to remove the trim to install the glass. 

I ordered a door and want to replace the glass with tempered or textured glass. Will you ship the door or cover the cost of the glass if it's damaged in transit? 

Yes, we will ship your door if you order textured or tempered glass after purchase and will install it securely to ensure it makes it to you without breaking. In the unlikely event the glass breaks during shipment, we will issue a refund for the cost of the glass. 

GENERAL INFORMATION

Do you ship?
Yes. We ship nationwide with a few exceptions. Please read our shipping policy for restrictions and exclusions and don’t hesitate to contact us for a personalized shipping quote if you reside in an excluded area. Due to the high volume of custom door orders we receive and the small size of our team, please allow 3-4 weeks for your order to ship. 

How long do custom orders take?
Our current lead time is 12-15 weeks. Some easier work orders such as trimming your door to certain size can be done within the 3-6 week timeframe. We understand that building and remodeling projects often have fluctuating timelines and we will do our best to work around your schedule. 

Do you charge for Shipping?
Yes. Shipping costs are based on your location. If you plan on ordering multiple doors, please contact us and we can often get you an adjusted shipping quote. 

Do you deliver locally?
Yes. If you are located within 100 miles of Preservation Co., please contact us directly for a delivery quote.

Do you ship internationally?
No. Unfortunately, at this time, we can only ship domestically in the contiguous United States.

Will your doors fit standard size door frames?
Our reclaimed doors are found in a variety of different heights and widths. In many cases, antique 19th century European doors will need to be slightly adjusted to fit most standard size frames.

Can you frame a door for me?
Yes, for an additional fee we are able to frame a door or pair of doors.

Can you customize a door to my dimensions?
Yes. In many cases we can get a door cut down either by height, width or both to get to the necessary measurements. In some instances, a door cannot be trimmed to the desirable length, in which case we can attempt to source a similar door that would be customizable to your required size.

Can you switch out glass or mirrored glass in a door?
Yes. In most cases, we can swap out glass panes to a style of your choosing. We offer a variety of glass styles, from frosted to waterfall and clear to meet our customers desired look.

Do you install doors?
We do not install doors. We can however customize your purchased door for hinges and add hardware that will make for a more seamless installation by your builder or contractor. Framing is also available as an upgrade per custom order. We also highly recommend hiring a local contractor or experienced handyman for door installation and framing (if needed). 

I have a wide opening and I don't see a set of doors on your site that fill fit my space, do you have wider doors available in store?
We often do have some wider options in store, but we also often find two matching single doors that can act as two larger french doors. We also have the ability to join two pairs of doors together to make one large door. (This application is best used for doors going on barn door tracks)

I plan on installing doors on a barn door track but I don't see the size i need for my rough opening? The doors you have available are either too tall or too short.
Doors being hung on a barn door track can often exceed the width and height of the opening. The barn door track can be mounted slightly higher or lower depending on the height of the door/doors you're interested in. We can join multiple doors together to create a door to fit your opening. 

If I find a door to replace an existing door in my home, will everything fit in place. 
Unfortunately, you will most likely have to replace and route new hinges in order to replace an existing door with with a door purchased from us.  We recommend hiring a local contractor or handyman who can assist in measuring and installing new hinges that will match the existing frame for installation. 

Do you strip doors?
Yes, we can remove paint or stain on almost any door restoring the surface to bare wood. Prices vary depending on the door. 

Can you apply a stain or polyurethane to a door?
Absolutely, we have several custom finish options available. Choose from over a dozen stain variations and/or a water based polyurethane.

Can you re-hinge a door?
You can choose to keep the original antique hinges or select new hinges that we can install as part of a custom order.

What hardware options are available?
We have a selection of antique and cast iron hardware. Some of our collection is available to browse online but we have more options in our storefront in Huntsville.